Fedex coolpack full#
If the animal arrives alive, we will refund your full shipping cost.
To file a claim, you will need to contact us once the package is delivered to let us know how the animal is. That is why we offer SYR On-Time and Live Arrival Insurance.īecause you purchased ShipYourReptiles On-Time and Live Arrival Insurance for this shipment, this will be a valid late delivery claim with us. When you go through their certification process to be approved for live shipping, they require that you sign a waiver stating that you understand that there are no refunds available for live shipments. Please be aware that FedEx does not provide refunds for live shipments for any reason. If you would like to have the package held at this location, please let me know and I will make that request with FedEx. That location is open from 9:00am-8:00pm.
Fedex coolpack code#
The closest FedEx hub to David's zip code is. It will arrive at the hub early in the morning and will be held inside where temperatures are controlled until he picks it up. If David will not be home tomorrow to receive the package, I would recommend having it held for pickup at the FedEx hub. The temperatures in both of those locations are controlled. While the package is at the Memphis hub, it will be held either inside the building or will be loaded inside the belly of a plane. As long as the animals are packaged according to our guidelines, it is rare to see a DOA, even with a 24 hour delay.
They do have noted that there is a live reptile in this package and that delivery needs to be completed as soon as possible.īecause of the high volume of shipments that we do, we see a hand full of packages each week that get delayed by 24 hours. They confirmed that it has been delayed due to a mechanical issue with the plane and that it will not arrive in PA in time for delivery today but will be delivered by 10:30 tomorrow morning. I called FedEx regarding your package going to David. I'm sorry for the delay with this shipment. Subject: Re: Fw: David Koval sent you $240.00 USD Here's an email forwarded to me from the shipper and his correspondence with SYR.
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